Irritated
Anyone else irritated that during this time of crisis their dependent care money they were saving just GETS LOST and doesn't roll over?? I have nearly $1,000 in that account that I was saving thinking it rolled over, since my son's daycare center closed and I've been working from home. Recently I found out it is just going to disappear......
RIDICULOUS THAT NOTHING CAN BE DONE!!
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Hi Rachel,
I apologize for any inconvenience this recent news of your account has caused. You are always able to reach out to your employer to stop contributing to your DCA account for the rest of the plan year. I have also attached a link to an article explaining more about the DCA and other accounts during COVID-19.
https://rmr.zendesk.com/hc/en-us/articles/360046262533
If you have any other questions or anything else you would like to discuss with our customer service representatives, they would be happy to help you and can be reached by email at info@rmrbenefits.com or by phone at 888-722-1223 Monday-Friday between the hours of 8:00am and 5:00pm MST.
Again, we apologize for any inconvenience this may have caused.
Thank you,
Lizzie
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Ya I had them stop payments and will not be doing contributions for the next plan year. This should have been made known to families WELL before now (3 weeks before we lose it) because that’s a lot of money for my family to not be able to get back and I’m sure other families are in the same boat.
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